Terms of Service

Call Tracking & Recording (Third-Party Provider)

Client acknowledges that Agency may use third-party call tracking and analytics tools (including CallRail or similar providers) to provision tracking phone numbers, forward calls, measure marketing performance, and generate reporting. Where enabled, calls may be recorded and/or transcribed.

Client is solely responsible for providing any required notices and obtaining any legally required consent from callers, including consent to call recording, monitoring, and the collection of call data, and for complying with all applicable federal, state, and local laws.

Client authorizes Agency to configure call tracking, recording, transcription, and data retention settings as reasonably necessary to perform the Services.

Client acknowledges that Agency is not responsible for interruptions, outages, or changes to third-party platforms.